Even though every project has its own life and particular needs, the following is a roadmap has always come through for me, in every project, on IT or any other field. This is e simplified list. Every item is sub-divided in refined basic tasks that, in their totality, bring the map of the project into focus. Every list item is also a chapter in the documentation process.
Discovery
- Identify shareholders
- Find allies and foes
- Identify requirements & constraints
- Shareholder pre-interviews
- Identify data sources
- Familiarize with the subject
- Shareholders’ interviews
Analysis
- Design review
- Competitive analysis
- Task analysis
- Persona building
- Journey mapping
- Prototype evaluation
- Testing & feedback
- Establish universal access principals
- Map features to needs
- Consider implications of change
- Explore design diversity
- Keep shareholders on the loop
- Anticipate user’s needs
Testing
- Usability testing
- Benchmark testing
- Accessibility evaluation
- Track and compare usability
- Diversify testing users
- Keep it honest
- Share bad news
- Compile documentation
review
- Surveys
- Shareholders’ follow-up
- Analytics analysis
- Feedback review
- Verify compliance
- Anticipate change
- Report results