Introduction The purpose of this short user experience research report is to evaluate the user experience of the mobile banking application. The research was conducted with a sample of 83 participants who were asked to perform tasks on the mobile banking application on Android and Apple devices and provide feedback on their experience. Methodology The […]
MoreEven though every project has its own life and particular needs, the following is a roadmap has always come through for me, in every project, on IT or any other field. This is e simplified list. Every item is sub-divided in refined basic tasks that, in their totality, bring the map of the project into […]
MoreIn 2016, everybody was convinced that Hillary Clinton was going to be the next and the first female president of the USA. Trump thought so too, and he looked very surprised when he won. After all, every poll and survey (with some small exceptions) had shown Clinton winning. It was a major screwup in quantitative […]
MoreA UX researcher is not a UX designer, and her/his job is not to build, it is to Inspect, Investigate, and Inspire. Separating those roles is critical; the clearer the separation, the better the end result.
MoreA good researcher has only one indispensable tool, which is the notebook, and psychological and analytical capabilities on the range of a good investigator. While the designer is constrained by hard math, a researcher is constrained only by Common Sense.
MoreA happy user has no questions. And that is the nirvana of an application. The end cycle of its rebirth through versions and releases.
MoreYou have to dig deep into your soul and search for any preconception that could influence your research.
MoreHumans are opinionated, full of bad habits, rarely sincere, and most of the time, they see the inquirer as a hostile entity.
MoreUsability Research and the Personas in it have a single mission: to bring change for the better and to consolidate and spread the user base.
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