Dritan Kiçi
Turning Complex Subjects into Clear Training Videos
For four years, I researched, scripted, produced and presented practical technology lessons on Albanian television. Across more than 100 episodes, I taught viewers to use 400+ software, hardware and digital…
Initial FRD for the integrated website and booking application for Eurocar
Problem/Opportunity The problem is that Eurocar currently relies on a manual booking system, which is time-consuming, inefficient, and prone to errors. The opportunity is to develop an integrated website and…
.NET car rental booking and fleet management app
Case study: leading UX research and full-stack .NET development for Eurocar’s car rental booking and fleet management system in Tirana, Albania.
Robot Aviation product publication (2019)
A 2019 technical product publication for Robot Aviation, covering ground control and the FX10, FX20, FX450 and FX-Y aircraft. Photography, writing, information architecture, graphic design and print presentation by Dritan…
My Usability research method
Even though every project has its own life and particular needs, the following is a roadmap has always come through for me, in every project, on IT or any other…
The quantitative research traps
In 2016, everybody was convinced that Hillary Clinton was going to be the next and the first female president of the USA. Trump thought so too, and he looked very…
A Journalistic Approach to the User Experience of Selling Beer
A UX researcher is not a UX designer, and her/his job is not to build, it is to Inspect, Investigate, and Inspire. Separating those roles is critical; the clearer the…
The difference between UX Designers and Researchers
A good researcher has only one indispensable tool, which is the notebook, and psychological and analytical capabilities on the range of a good investigator. While the designer is constrained by…
The three most asked questions in User Experience
A happy user has no questions. And that is the nirvana of an application. The end cycle of its rebirth through versions and releases.
Translation Is Not Localization
A short presentation of a hostile usability research on the Albanian localization of Windows 7 and 8.1.